Q Park Mailbox

Red Letter Day for Q-Park's Mailbox car park with Park Mark Plus award

The Mailbox has demonstrated the highest standards across its operations to achieve prestigious award

Park Mark Plus is a comprehensive assessment demonstrating the highest quality of today's modern car parks in services, operations, design and build.  To achieve the award, car parks must demonstrate a wide range of responsibilities.

Building on the well-regarded Safer Parking Scheme’s Park Mark award, Park Mark Plus recognises only the highest quality car parks. Park Mark is the accredited logo of the Safer Parking Scheme, which is given to parking facilities that have achieved the requirements of a risk assessment conducted by the Police and the British Parking Association.  Their assessments include management and maintenance of the facility, checking that there are appropriate levels of surveillance, lighting, signage and cleanliness.  All these are known to reduce the opportunity for crime and thus create a safer environment for the motorist and their vehicle.

The award of Park Mark Plus demonstrates that a facility provides police-approved accredited parking, and has reached the standards of the Disabled Parking Accreditation and a range of environmental, structural, operational and customer services criteria. 

Mark Wilkinson Business Manager said: "I am delighted that the Mailbox car park has achieved the Park Mark Plus standard which is only awarded to car parks that can demonstrate the highest quality in parking by meeting strict criteria. To meet this standard in parking when the Mailbox car park is only part of this great development in the heart of Birmingham is harder still as it relies on the whole development in so many ways. Without Andy, his Management Team and staff at The Mailbox, plus his drive to achieve and maintain such high standards across the development, this would not have been possible."

Matt Robinson BPA Area Manager said: “I am delighted that The Mailbox has achieved the Park Mark Plus award, demonstrating their hard work and commitment to providing a safe environment for users.”

For more information visit https://www.britishparking.co.uk/Park-Mark-Plus

To find Park Mark awarded car parks visit www.parkmark.co.uk

Photo left to right:

  • Andy Jackson - Estate Director, The Mailbox
  • Matt Robinson, BPA Area Manager
  • Craig Lowe - Site Supervisor, Q-Park            

Notes to editors

The Safer Parking Scheme

  • The Safer Parking Scheme is a national standard for UK car parks that have low crime and measures in place to ensure the safety of people and vehicles. A Park Mark is awarded to each car park that achieves the challenging standards. The distinctive Park Mark signage helps drivers find car parks where they can confidently leave their vehicles, knowing the environment is safer.

Police Crime Prevention Initiatives (Police-CPI)

  • Police Crime Prevention Initiatives Ltd owns the police element of the project. Police CPI works alongside Police Scotland and the Police Service of Northern Ireland to deliver the police element of the Safer Parking Scheme. Details of the Safer Parking Scheme and Police CPI can be found at: www.britishparking.co.uk (for operators), www.parkmark.co.uk (for members of the public) and www.securedbydesign.com

The British Parking Association

  • The BPA manages the Safer Parking Scheme on behalf of Police Crime Prevention Initiatives Ltd (Police-CPI) and with support from the Home Office and the Scottish Government. Nine Area Managers are employed by the BPA to actively promote and manage the scheme throughout the UK
  • The BPA represents the UK’s parking and traffic management profession and currently has over 750 corporate members. This diverse membership includes local government, private landowners, private parking operators, technology companies, consultants, property developers, architects, and academics. In addition, we support over 500 individuals with their professional development through a separate membership structure
  • The BPA is a not-for-profit organisation, working collaboratively with members and stakeholders to support local communities by providing the parking services they need and improving compliance with parking rules and regulations. This is always with an emphasis on excellence & innovation in service delivery, encouraging education and fairness.